Studio Policies & Guidelines

A sacred structure to support your rhythm, respect your time, and honor this space.

Payment Policies

  • All bookings must be paid in advance to secure your spot.

  • Invoices (for off-platform bookings) are due within 7 days of issue.

  • A 5% late fee will be applied to overdue invoices after 7 days.

  • We accept payment via Arketa (connected to Stripe), credit card, or e-transfer upon request.

  • No exceptions will be made for late or missed payments.

Booking Policies

  • You may book through Arketa or via a class pack link (preferred for semi-private series).

  • ClassPass spots are limited and do not include the full program experience.

  • Class pack holders receive priority booking, access to our private member portal, and exclusive resources.

Semi-Private Series Minimum Requirement
Each semi-private class requires a minimum number of mats to run. If the minimum is not met 12 hours prior to class, the class may be canceled or merged with another time slot. You will be notified and credited accordingly.

Cancellation & No-Show Policy

To protect the integrity of our space and your commitment:

  • Cancellations must be made 24 hours in advance of class.

  • Cancellations within 24 hours or no-shows will result in loss of class credit.

  • For 1:1 sessions or private bookings, cancellations within 24 hours will be charged in full.

  • Exceptions are only made in the case of true emergencies and are subject to review.

Late Arrival

  • Doors will close 2 minutes before the scheduled start time to honour the energy of the group.

  • Late arrivals may not be permitted into class and will forfeit the class credit.

Refunds & Transfers

  • All class packs and bookings are non-refundable.

  • Class credits may be transferred to another session within the same series, if available.

  • Reformer and beginner series are limited and cannot be extended beyond the session window.

ClassPass Note

ClassPass bookings are not guaranteed access to our integration portal, rituals, or program guide.
To fully embody the seasonal practice, we recommend joining as a class pack client.